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Help
I tried to add a product to my cart, why does it say my shopping cart is empty?
Like many online stores today, our shopping cart requires cookies to keep track of what you add to your cart and keep them separate from others who are shopping. If you try to add an item to your cart and get a message saying your shopping cart is empty, you will need to enable cookies in your web browser and/or personal firewall to continue. Here's a brief tutorial on how to enable cookies. Or you can call us at 1-877-809-1659 and we'll take your order over the phone. Just have the Product Number handy, you'll find it a little below the Add to Cart button.
How much does shipping cost? How long will it take for my order to arrive?
Visit our Shipping Info Page for details on all of our shipping options and costs.
NEW - Add a product to your shopping cart and immediately see shipping estimates for the various shipping methods.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express and check cards (as long as they are connected with one of the major credit card companies listed above, i.e. Visa Check Card). We don't charge your card until your order is ready to ship.
What about Returns and Exchanges?
We offer a no hassle 30-day money back guarantee on all products. If you need to return or exchange an item, please contact customer service at 1-877-809-1659 or fill out a request form and we'll send you instructions on how to send the item(s) back. Shipping charges are not refundable.
What kind of Printing Method do you use?
All our shirts are now printed using a Direct to Garment printing method, also known as DTG. This process allows the ink to be printed directly onto the t-shirt with no transfers. This method results in a design that moves with the garment because the ink is actually embedded into the fabric. It doesn't crack like some traditional screen printing methods do when stretched. Direct to Garment printing is also more eco-friendly, or green, than screen printing as it uses only water-based inks to print directly onto clothing. With DTG there's no excess wasted ink or screens to clean with harsh chemicals. Thongs and boxers are currently produced using a heat transfer method.
Where are the Different Colors?
Shirts available in more than one color will have an icon below them represented by different colored squares. For example: Clicking on the Dark Tee will bring up the options for black, cardinal, navy, military green, red, royal, brown and charcoal tees, also. These options are directly below the product image.
What about Special Requests and Custom T-shirts?
If you see a design you like but it isn't on one of our products or colors, just send us an e-mail and we'll do what we can to put them together for you. In fact, any custom requests, even requesting a whole new design, is just a click away. Just fill out our quick and easy Custom Wording Request.
We're always adding more questions and answers, and if your answer isn't here, send us an e-mail. |
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